MICRON NEWS
I Recruit / I Spy- Multiple Sites, UK
Introduction
I Recruit is a small recruitment company which has been operating successfully for over 10 years. It specialises in placements for the hospitality industry, with candidates very often sourced from France and Europe. The company also has a mystery shopping agency called I Spy, also specialising within the hospitality sector.
The company is made up of 3 small home offices with remote based workers at each, located 1 in Dorset and 2 separate sites in Wiltshire.
Problem
I recruit likes to offer it’s employees the flexibility to work from home. It does however also like to portray to it’s clients the feel of a large centrally operated organisation as it feels this gives potential clients and candidates confidence in it’s services. I-Recruit had experimented with various phone systems in the past, but as yet hadn’t found a solution which fulfilled it’s requirements and fell within it’s budget. Also, because offices were at times unmanned, MD Nina Thompson feared that valuable calls and subsequent revenue could be being lost.
Solution
Micron Communications installed a feature plus hosted phone platform at each individual office offering such benefits as call logging, call forwarding, speed dialling, call transferring, basic CRM and voicemail forwarding. By setting up call forwarding features within the hosted platform incoming calls could not only ring simultaneously on the phones at each site, but could also be transferred between sites just as they would have been had everyone been in the same office. Voicemail forwarding offer consultants notification by email and or text the instant a voicemail lands in the inbox.
Conclusion
Feature Plus has fulfilled and exceeded all of the requirements of I-Recruit and I-Spy and brought all of the staff together into one virtual office. Inbound traffic can be transferred, forwarded, diverted, logged and subsequently handled to ensure that I-Recruit and I-Spy never misses a call.
“That all this can be achieved from a simple, portable and affordable little box is unbelievable. Each site now has 1 phone line for all calls, fax’s and broadband downloads and what’s more; two people can talk on different calls at the same time, whilst surfing the net and sending a fax! ” To say the team at I-Spy and I-Recruit is pleased with there new phone system would be a massive understatement! Jonny White, MicronTALK
For further information Visit www.irecruitltd.com
Introduction
I Recruit is a small recruitment company which has been operating successfully for over 10 years. It specialises in placements for the hospitality industry, with candidates very often sourced from France and Europe. The company also has a mystery shopping agency called I Spy, also specialising within the hospitality sector.
The company is made up of 3 small home offices with remote based workers at each, located 1 in Dorset and 2 separate sites in Wiltshire.
Problem
I recruit likes to offer it’s employees the flexibility to work from home. It does however also like to portray to it’s clients the feel of a large centrally operated organisation as it feels this gives potential clients and candidates confidence in it’s services. I-Recruit had experimented with various phone systems in the past, but as yet hadn’t found a solution which fulfilled it’s requirements and fell within it’s budget. Also, because offices were at times unmanned, MD Nina Thompson feared that valuable calls and subsequent revenue could be being lost.
Solution
Micron Communications installed a feature plus hosted phone platform at each individual office offering such benefits as call logging, call forwarding, speed dialling, call transferring, basic CRM and voicemail forwarding. By setting up call forwarding features within the hosted platform incoming calls could not only ring simultaneously on the phones at each site, but could also be transferred between sites just as they would have been had everyone been in the same office. Voicemail forwarding offer consultants notification by email and or text the instant a voicemail lands in the inbox.
Conclusion
Feature Plus has fulfilled and exceeded all of the requirements of I-Recruit and I-Spy and brought all of the staff together into one virtual office. Inbound traffic can be transferred, forwarded, diverted, logged and subsequently handled to ensure that I-Recruit and I-Spy never misses a call.
“That all this can be achieved from a simple, portable and affordable little box is unbelievable. Each site now has 1 phone line for all calls, fax’s and broadband downloads and what’s more; two people can talk on different calls at the same time, whilst surfing the net and sending a fax! ” To say the team at I-Spy and I-Recruit is pleased with there new phone system would be a massive understatement! Jonny White, MicronTALK
For further information Visit www.irecruitltd.com
